How do I contact the customer support team to report an issue or send feedback?

If you have any questions about SwifDoo PDF, you can browse the articles in our Support Center to get answers. Or, please send an email to us directly. There are 2 ways to email us.

On SwifDoo PDF website

Step 1: Click Support on the top of the SwifDoo PDF website;

Step 2: Choose Feedback;

Step 3: Enter the subject and description of your question or issue, then write down your email address to fill out the form;

Step 4: Click Submit to send your feedback.      

In SwifDoo PDF program

You can also contact our customer support team through SwifDoo PDF desktop application.

Step 1: Within SwifDoo PDF program, go to SwifDoo in the upper left corner and choose Feedback.

Or, if you have opened a PDF file, choose Help in the top menu bar and then Feedback;

Step 2: Fill out the form with your question details and email address in the pop-up Feedback window;

Step 3: Click Submit.  

Normally, our customer support team will get back to you within 1 working day (24 hours) after receiving your email.